Reception: Weekdays 9:00-18:00 03-3614-4100
Access FAQ

If the machine itself breaks down, how should we deal with the machine?


First, please contact the HOTTY Polymer Sales Dept. In case of failure, the 3D printer will be placed in the packaging box and sent back (send the machine by courier service and return it after confirmation). We will use the packing box that the 3D printer came in, so we would appreciate it if you could keep it instead of disposing of it.

We are waiting for technical consultation and sample requests!

Please feel free to contact us for inquiries about our products, technical consultation for rubber/resin extrusion molding, requesting samples of our products, etc.
In addition, this inquiry is for corporations only. Please note that we cannot answer inquiries from individuals.

Inquiries by phone


Weekdays 9:00~18:00

Inquiries from the Web

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